Photo credit: Joseph Chirume
We demand that the Department of Higher Education prioritize releasing diplomas and certificates to graduates.
While it is the responsibility of the TVET colleges to inform candidates to collect their qualifications upon receipt by their respective colleges/campuses, colleges are also expected to hand over certificates and diplomas to qualifying candidates [1]. According to DHET, challenges do occur, especially with private college relocations.
There has been a widely documented issue with the backlog of diplomas and certificates being released by DHET. Previously, backlogs have been accounted for by different stakeholders such as Umalusi, the State Information Technology Agency (SITA) and DHET [2].
Yet recently, students who attended the KwaMashu Branch of the Elangeni TVET college have complained about losing out on employment opportunities due to DHET and their college failing to issue their certificates [3]. To remedy the situation DHET offered affected students verification letter which is not a desirable solution.